Insurance companies may treat you unfairly by using the “Triple D” tactic known as “Delay, Deny, and Defend.”
With this approach, the insurance adjuster will first avoid contacting an injury victim. Injury victims may become frustrated when then try and contact the adjuster only to be given the runaround. Accident victims are put on hold for long periods of time or told that the adjuster is not available. Once the accident victim does talk to an insurance adjuster, the adjuster will be very friendly – at first – promising to take care of things at some point in the future. However, the delay tactics often continue, with the insurer demanding that the injury victim provide volumes of documents to support their claim. Once these documents are provided, however, the insurance adjuster then claims that the insurance company did not receive the information - or the insurance company simply won’t respond in a timely way. An injury victim may become so worn out dealing with this runaround that he or she will accept an insurance settlement for less than what the injury victim is owed. If the injury victim doesn’t accept a low settlement, the insurer may then require the victim to file a lawsuit before offering a fair settlement.
The Delay, Deny, and Defend tactic can not only result in an insurance victim accepting less than they are owed, but it can also result in accident victims losing their rights altogether. There are specific legal deadlines in accident cases known as “Statutes of Limitations.” A statute of limitation requires that a lawsuit to recover damages must be filed in a certain period of time following an accident. If the injury victim fails to file a lawsuit within this time, the victim loses the right to recover any money – even if the other driver is completely at fault. In these cases, the insurance company avoids paying anything – money for medical bills, lost work time, pain and suffering – the insurance company pays nothing.
For this reason, it is very important that you seek immediate legal advice if you have been injured in an accident so that you know your rights – even if you don’t ultimately hire a lawyer to represent you.
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Women rear-ended while stopped at red light
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Woman suffering a traumatic brain injury following semi-truck accident.
Woman suffering severe hip and ankle fracture after falling on defective step.
Man suffered headaches and other post-concussion symptoms from vehicle crash.
Woman suffering post-concussion syndrome after vehicle rear-ended by tractor trailer.
Man physically assaulted at his workplace.
Woman suffered from an ankle fracture after a truck turned in front of her vehicle.
Man suffered back injury after head-on collision.
Don is a founding partner and one of the nation’s top-ranked personal injury litigators. He is a member of the Multi-million Dollar Advocates Forum, which includes less than 1% of the nation’s trial lawyers, and awarded the highest ranking given by Martindale Hubbel and AVVO.
More importantly, Don understands representing personal injury victims is about more than recovering the best settlement: it’s about helping clients get back on their feet and supporting them in every aspect of their recovery.
In nearly all cases, our clients seek compensation from the wrongdoer’s insurance company. Before forming Wruck Paupore, Jason worked for a prominent law firm representing some of the world’s largest insurers. This experience gives Jason a deep understanding of the insurance industry and the strategies it uses to pay injury victims as little as possible.
Jason -- and our entire team -- put this inside knowledge to work to force insurance companies to pay what is actually owed. Often, we use the insurance company’s own tactics against them as we fight for the full compensation our client deserves.
For more than four decades, Keith has been fighting for injury victims. During that time, he’s watched the insurance industry change, with insurers now more interested in protecting their stock price than treating injury victims fairly.
Since the beginning, Keith has put people first. From his childhood in Gary, Indiana during the 1960’s and working his way through law school, Keith has risen to become one of the Midwest’s most respected trial lawyers. He has never forgotten that being a lawyer is about helping people -- and seeing injury victims through struggles in a way that could change their lives forever.
Over the decades, Keith, Don and Jason have fought relentlessly for clients, even when other lawyers have said the case was impossible to win.
Advertising Materials / Legal Advertising. Any testimonials or stories set forth on this website are by actual clients and their families. Such testimonials or stories are provided for informational purposes only and are not to be considered as a promise or guarantee as to the outcome of your specific case and may not be typical. Every case presents unique facts and circumstances. You case and expected outcome will likely differ from the facts of the cases listed. The only way to properly evaluate your case is to consult with a qualified personal injury attorney.